WARRANTY         List of Categories         Warranty


  • 1. How do I use & care for my CC Power Supply?

    Recommended Battery Usage and Care for CC Power Supply

    Proper Battery Use
    Monitor your low battery indicator.
    At a minimum, charge your battery when the low battery’s yellow LED light is illuminated.
    NEVER over deplete your battery such that the low battery indicator’s red LED light is illuminated.
    Allow your battery to charge intermittently if possible. Short charge/discharge cycles are preferable to
    long charge/discharge cycles. This will extend the life of your battery without having to replace it.
    The battery should NEVER be completely discharged. Complete discharge of the battery will shorten battery life.
    Battery may be charged during use. (For FX2 carts only)
    Batteries SHOULD be recharged at the end of each day even if battery discharge is minimal.

    General Characteristics and Maintenance
    Batteries should NEVER be stored in a discharged state.
    Under normal operating conditions (refer to proper battery use) our batteries will provide between 200 and
    1000 charge/discharge cycles, depending on the average depth of the discharge and operating hardware
    attached to the battery.
    When cart is not in use and battery is charging, turn off computer and or monitor for optimal recharge of the battery.
    Only use CompuCaddy products to interchange or replace parts for the CompuCaddy stand.

    Conserving Power as You Work
    Turn off wireless and local area network (LAN) connections, if not needed for job while you work.
    Exit modem applications when not in use.
    Initiate standby, hibernation mode or shut down your computer system when not in use.
    Select a short wait for the screen saver and one with minimal graphics. A blank screen is preferable.
    Set background color to black
    Set your computer bios to maximum power conservation.

    Energy Star Settings
    Windows 95 - Select Start, Settings, Control Panel, and Display. (You also can right-click on your desktop and select Properties.) Select the Screen Saver tab. Choose a predominantly black screen saver and set it to wait 5 minutes.
    Click the Low-Power Standby box and set for 10 minutes. Click the Shut Off Monitor box and set for 20 minutes.
    Click Ok or Apply. Windows 98/ME/2000 - Select Start, Settings, Control Panel, and Display.
    (You also can right-click on your desktop and select Properties.) Select the Screen Saver tab. Choose a predominantly
    black screen saver and set it to wait 5 minutes. Click on "Settings" to reach the power management settings. Click the
    Shut Off Monitor box and set for 10 minutes. We recommend that you do not change any other settings that apply to the
    computer. Click Ok or Apply. (Note that these versions of Windows support only one power-down level, the Suspend
    state.) Windows NT does not support Energy Star, so you cannot activate the low-power settings through the Control Panel.
    You still can select a dark desktop background and screen saver. Energy Star still can be activated through the computer's
    set-up program, which varies among computer models. Contact your computer support staff if you need assistance.

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  • 2. What is CompuCaddy's Product Warrany?

    CompuCaddy Manufactures Warranty

    CompuCaddy mobile computer stands excluding CompuCaddy Power System, accessories,
    and or additions made to the cart that are not installed by CompuCaddy, will have
    a Five year guarantee from the purchase order date. This guarantee will be null and
    void if CompuCaddy deems our product was used outside the scope of what the product
    was intended for. Furthermore, damage to the product that is considered negligent
    by the customer will result in a void of the guarantee. If the computer stand itself
    breaks or malfunctions under intended use by CompuCaddy, CompuCaddy will replace
    the defective product in accordance with the guarantee once the defective stand has
    been sent back to CompuCaddy 935 West Oak St. Louisville, KY 40203-3131 for
    examination to be proven defective.

    Criteria outside the scope of intended use to void the guarantee
    will include but is not limited to, accident, negligence, improper
    assembly, abuse or alteration from manufactures specifications.

    Changing of computer hardware from what was specified in the original purchase
    order can void warranty. CompuCaddy must approve hardware changes to ensure the
    stands specifications will be configured for the change. Furthermore, the warranty
    time limitation is still only applicable to the original purchase order for the
    cart and is not extended due to an approved components change or addition of
    new components.

    CompuCaddy reserves the right to amend warranty information at anytime.

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  • 3. What is CompuCaddy's Power Accessories Warranty?

    CompuCaddy Power Accessories Warranty

    All power accessories manufactured and or supplied by CompuCaddy are
    warranted to be free from defects in material and workmanship under
    normal use (in reference to CompuCaddy recommended battery usage page),
    and service for a period no greater than six months from the date of
    the purchase order. CompuCaddy reserves the rights to repair, replace,
    or provide a refund/credit for any power accessory, which is returned
    to our factory at 935 West Oak Street Louisville, KY 40203-3131 and
    upon our inspection proven to be defective.

    This warranty does not apply to those Power Accessories that have been damaged by accident,
    negligence, improper assembly, abuse, and or alteration from the CompuCaddy specifications.

    CompuCaddy reserves the right to void this warranty in the instance that the
    client was advised on recommended power usage and has disregarded the advice
    and has used the power system outside the scope of intended use.

    Usage that is outside the scope of the power system includes but is not limited
    to those who fail to comply with the recommended battery use page on
    our website.

    CompuCaddy reserves the right to amend warranty information at anytime.

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